Business voice & VoIP
Modern cloud calling with the features employees expect and IT teams can manage.
COMMUNICATIONS
Communication without
the complexity.
Modernize legacy phone systems with a managed communications platform that connects office, mobile and remote users across voice, Microsoft Teams, routing and collaboration.
CONNECTED COMMUNICATIONS
CloudGOne accountable technology teamVOICEBusiness callingCloud voice and desk phones
MOBILEWork anywhereSoftphone and mobile access
TEAMSCollaborationMicrosoft Teams integration
FLOWRoute intelligentlyQueues and auto attendants
ManagedEnd-to-end voice
FlexibleOffice, mobile & remote
CentralizedNumbers & routing
ScalableMulti-location deployment
CLOUDG APPROACH
One connected
communications experience.
Voice should not be another technology silo. CloudG manages communications alongside the network, users, devices and Microsoft environment it depends on.
Microsoft Teams calling
Extend Teams collaboration into a more complete business communications experience.
Auto attendants & queues
Route calls around schedules, departments and customer experience requirements.
Mobile & remote access
Keep employees connected to the business number whether they are at a desk or in the field.
Number porting & deployment
Coordinate numbers, carriers, devices and cutover as a managed project.
Ongoing management
CloudG manages configuration, changes, troubleshooting and vendor coordination.
BUILT AROUND YOUR BUSINESS
Designed around the caller journey
Build call flow around how customers, patients, partners and employees actually need to reach your team.
Auto attendants
Call queues
Schedules and routing
Voicemail and notifications
CLOUDG DIFFERENCE
Managed through change
Growth, office openings and staffing changes should not require rebuilding the phone system.
User and number changes
New locations
Device deployment
Ongoing support
HOW IT WORKS
From complexity to clarity.
CloudG uses a repeatable operating model so technology decisions are easier to understand, implement and improve over time.
01Design
Map users, numbers, locations, call flows and business requirements.
02Prepare
Configure the platform, devices, porting and network readiness.
03Launch
Coordinate cutover and employee adoption.
04Manage
Handle changes, support and optimization as the organization evolves.
CONNECTED SOLUTIONS
Better together.
Modern technology works best when support, security, cloud, communications and strategy are designed as one system.
Ready to move forward?
Tell us where your organization is today and where you want to go. CloudG will help you build the technology path to get there.